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Programme

Create added value and inspire visitors: that is what we want to achieve with our carefully composed programme. The theme of this year’s programme is ‘The customer of the future’. A list of the keynotes and various break-out sessions can be found below.

08.30 - 09.15

Reception

10.45 - 11.15

Break-out sessions round 1

Choose from the following break-out sessions.

11.30 - 12.00

Break-out sessions round 2

Choose from the following break-out sessions.

12.00 - 13.00

Lunch break

14.00 - 14.30

Break-out sessions round 3

Choose from the following break-out sessions.

14.45 - 15.15

Break-out sessions round 4

Choose from the following break-out sessions.

15.20 - 15.50

Coffee break

17.00 - 18.00

Networking reception